We encourage you to read this policy carefully to understand our practices regarding your personal data and how we will treat it. Your privacy matters to us, and we strive to be as transparent as possible in our data handling practices.
What Information We Collect?
At Soup’s Sports Grill, we collect two types of information:
- Personal Identifiable Information (PII): This includes but is not limited to your name, email address, phone number, and postal address. You voluntarily provide this information when you make a reservation, sign up for our newsletter, or participate in any promotional activities.
- Non-Personal Information: This includes data that does not identify you personally but provides insights into your usage patterns. This data is collected automatically when you interact with our website and may include details like your IP address, browser type, the pages you visit on our website, the time you spend on those pages, and other similar statistics.
How We Use Your Information
We use your information for a range of purposes:
- Service Improvement: We analyze the non-personal data we collect to understand user behavior, which helps us improve our website, offerings, and overall user experience.
- Communication: We use your personal information to send reservation confirmations, updates on our services, and promotional offers that we believe you would be interested in.
- Customer Service: Your information helps us respond effectively to your customer service requests and support needs.
How We Protect Your Information
At Soup’s Sports Grill, we implement a variety of security measures to maintain the safety of your personal information. These measures include:
- Secure Servers: We store your personal information on secure servers that are protected against unauthorized access, alteration, disclosure, or destruction.
- SSL Technology: Our website uses SSL (Secure Socket Layer) technology to ensure that your information is encrypted and transmitted securely.
- Data Minimization: We only collect and store data that is essential for us to provide our services and improve your experience.
Control Over Your Information
At Soup’s Sports Grill, we believe in empowering our customers by providing them control over their personal information. You have the right to:
- Request a copy of your personal information: You can request a copy of the personal information we have about you at any time.
- Request correction of your personal information: If you believe that any personal information we have about you is incorrect or incomplete, you can request a correction.
- Request deletion of your personal information: You can ask us to delete your personal information from our systems.
Cookies and Tracking
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. However, it’s important to remember that disabling cookies may prevent you from taking full advantage of the website.
Changes to This Policy
At Soup’s Sports Grill, we understand that your privacy isn’t just about legality; it’s about trust. Rest assured, your trust is well-placed with us as we continuously strive to protect your privacy while delivering an exceptional user experience.
Frequently Asked Questions
Do you share my personal data with third parties?
We do not sell, trade, or transfer your personally identifiable information to outside parties without your consent.
What are my data protection rights?
You have the right to access, correct, delete your personal data, and other rights as stipulated by the data protection laws.
How can I contact you regarding privacy concerns?
Please reach out to us via our ‘Contact Us’ page for any privacy-related queries or concerns.
Soup’s Sports Grill is deeply committed to maintaining the trust and confidence of our customers. We understand the importance of protecting your personal information and have strict policies and procedures in place to ensure its safety. We value our relationship with you and strive to respect and safeguard your privacy at all times.